Privacy Policy

1. Introduction

Chariot LLC ("we," "our," or "us") operates the Chariot mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

2. Information We Collect

Account Information

When you create an account, we collect:

• Full name
• Email address
• Phone number
• Profile picture (optional)

Location Data

We collect location information to provide our rideshare coordination services:

• Pickup and dropoff locations
• Current location during active rides

Location data is only collected when you actively use ride features and with your permission.

Vehicle Information (Drivers)

If you register as a driver, we collect:

• Vehicle make, model, and color

This information helps riders identify your vehicle.

Usage Data

We automatically collect:

• Ride history and activity
• Organization membership
• Device information for push notifications

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our rideshare coordination services
• Match riders with drivers
• Send ride status notifications
• Process subscription payments
• Improve and personalize your experience
• Communicate with you about service updates
• Ensure safety and security of our platform

4. Third-Party Services

We use the following third-party services to operate our App:

• Supabase — Database, authentication, and file storage
• Google Maps — Maps and location services
• RevenueCat — Subscription and payment processing
• Expo — Push notification delivery
• Apple/Google Sign-In — Authentication services

Each of these services has their own privacy policies governing the use of your information.

5. Data Sharing

We may share your information:

• With other users in your organization (name, profile picture, ride status)
• With drivers/riders during active rides (name, pickup/dropoff locations)
• With service providers who assist in operating our App
• When required by law or to protect rights and safety

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encrypted data transmission (HTTPS)
• Secure authentication
• Row-level security on our database

However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You can request deletion of your account and associated data at any time through the App settings.

8. Your Rights

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and data
• Opt out of marketing communications

To exercise these rights, use the settings in the App or contact us at support@chariot-llc.com.

9. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Chariot LLC
Email: support@chariot-llc.com